Feature Article

“Many organizations spent 2020 scrambling to catch up on decades-old trends, such as working from home, online commerce, and virtual events. What had long been a priority had suddenly become the priority, and too many businesses found themselves unprepared. As things open up in 2021, other pre-pandemic trends are revealing their importance to post-pandemic success, including purpose, customer experience, and their combined role in driving growth.”

Read Full Article